Refund policy
We offer a 7-day return policy — you have 7 days from the date you receive your item to request a return.
Eligibility
To qualify for a return, your item must be:
- Unworn and unused, in the same condition you received it
- With all original tags attached
- In its original packaging
- Accompanied by your receipt or proof of purchase
Once approved, your refund will be issued to your bank account, EasyPaisa, JazzCash, or another method of your choice. Please note: delivery/shipping charges are non-refundable.
How to Start a Return
To begin a return, contact us at +92 325 3666652 or info@beater.pk. If approved, we'll send you a return shipping label along with instructions on how and where to send your item. Please note: items returned to us without an approved return request will not be accepted.
For any questions about your return, reach out anytime at +92 325 3666652 or info@beater.pk.
Damages & Issues
Please inspect your order as soon as it arrives. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Non-Returnable Items
The following items are not eligible for return:
- Custom or personalized orders
- Personal care items (beauty products,
- Pre-order items or products arranged specially on customer request
- Sale items and gift cards
If you have questions about a specific item's eligibility, feel free to get in touch before purchasing.
Exchanges
The quickest way to get the item you want is to return your original item first. Once your return is approved, simply place a new order for the item you'd like instead.
Refunds
Once we've received and inspected your returned item, we'll notify you of your refund status. If approved, your refund will be processed automatically to your original payment method or via bank transfer. Please allow some time for your bank or card provider to fully process and post the refund.